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How to Fix Your Brother Printer When It's Not Online

Introduction

Experiencing issues with your Brother printer being offline can be frustrating, especially when you need to print important documents. This comprehensive guide will help you troubleshoot and resolve the issue of your Brother printer not being online.

Table of Contents

Common Causes of Brother Printer Not Being Online

Preliminary Checks

Step-by-Step Troubleshooting

  • Check Printer Connection
  • Restart Devices
  • Update or Reinstall Printer Drivers
  • Set Printer to Online Manually
  • Check Printer Spooler Service

Brother Printer Support Options

  • Contacting Brother Printer Support
  • Brother Printer Support Number

Preventative Measures

Conclusion

Common Causes of Brother Printer Not Being Online

Several factors can cause your Brother printer to show as offline:

  • Connectivity issues (Wi-Fi or wired network problems)
  • Outdated or corrupt printer drivers
  • Printer spooler service errors
  • Incorrect printer settings

Preliminary Checks

Before diving into detailed troubleshooting, perform these preliminary checks:

  • Ensure the printer is powered on and properly connected to your computer or network.
  • Check for any error messages on the printer display.
  • Verify that there is paper in the tray and ink or toner is not depleted.

Step-by-Step Troubleshooting

Check Printer Connection

For Wireless Printers:

  • Ensure the printer is connected to the correct Wi-Fi network.
  • Restart your router to reset the connection.
  • Use the printer’s control panel to verify the Wi-Fi connection.

For Wired Printers:

  • Check the USB or Ethernet cable connection between the printer and your computer.
  • Try using a different cable or port.
Restart Devices
  • Restart your printer, computer, and router.
  • Unplug the printer for a few minutes before plugging it back in and restarting it.
Update or Reinstall Printer Drivers
  • Open Device Manager on your computer.
  • Locate your Brother printer under "Printers" or "Printer queues."
  • Right-click and select "Update driver" or "Uninstall device" and then reinstall the latest drivers from the Brother website.
Set Printer to Online Manually
  • Open "Control Panel" and select "Devices and Printers."
  • Right-click your Brother printer and select "See what's printing."
  • In the new window, click "Printer" in the menu bar and uncheck "Use Printer Offline."
Check Printer Spooler Service
  • Press Windows + R, type services.msc, and hit Enter.
  • Scroll down to "Print Spooler" and ensure it’s running. If not, right-click and select "Start."

Brother Printer Support Options

Contacting Brother Printer Support

If the above steps do not resolve the issue, contacting Brother Printer Support is advisable. They can provide expert guidance and assistance.

Brother Printer Support Number

For immediate help, you can reach Brother Printer Support at their dedicated support number. Make sure to have your printer model and issue details handy.

Preventative Measures
  • Regularly update your printer drivers and firmware.
  • Keep your printer and computer’s operating systems updated.
  • Periodically check and maintain the printer to prevent future issues.
How to Fix Your Brother Printer When It's Not Printing

Introduction

A non-printing Brother printer can disrupt your workflow and cause significant inconvenience. This guide provides detailed instructions to help you diagnose and fix the issue.

Table of Contents

Common Causes of Brother Printer Not Printing

Preliminary Checks

Step-by-Step Troubleshooting

  • Check Printer Connection
  • Clear Print Queue
  • Update or Reinstall Printer Drivers
  • Check for Paper Jams
  • Verify Printer Settings

Brother Printer Support Options

  • Contacting Brother Printer Support
  • Brother Printer Support Number

Preventative Measures

Conclusion

Common Causes of Brother Printer Not Printing

Issues that may cause your Brother printer to not print include:

  • Connectivity problems
  • Print queue errors
  • Outdated or corrupt drivers
  • Paper jams or empty paper trays
  • Incorrect printer settings

Preliminary Checks

Before starting detailed troubleshooting, perform these preliminary checks:

  • Ensure the printer is powered on and connected to your computer or network.
  • Check for error messages on the printer’s display.
  • Verify there is enough paper in the tray and that the ink or toner is not depleted.

Step-by-Step Troubleshooting

Check Printer Connection

For Wireless Printers:

  • Confirm the printer is connected to the correct Wi-Fi network.
  • Restart your router and printer.

For Wired Printers:

  • Check the USB or Ethernet cable connections.
  • Try using a different cable or port.
Clear Print Queue
  • Open "Control Panel" and select "Devices and Printers."
  • Right-click your Brother printer and select "See what's printing."
  • In the new window, click "Printer" and then "Cancel All Documents."
Update or Reinstall Printer Drivers
  • Open Device Manager.
  • Find your Brother printer under "Printers" or "Printer queues."
  • Right-click and choose "Update driver" or "Uninstall device" and then reinstall the latest drivers from the Brother website.
Check for Paper Jams
  • Open the printer and carefully remove any paper jams.
  • Ensure the paper is properly loaded in the tray.
Verify Printer Settings
  • Open "Control Panel" and select "Devices and Printers."
  • Right-click your Brother printer and choose "Printer properties."
  • Ensure the correct printer is set as default and check the printer settings.

Brother Printer Support Options

Contacting Brother Printer Support

If the issue persists after following the troubleshooting steps, it’s best to contact Brother Printer Support for further assistance.

Brother Printer Support Number

Reach out to Brother Printer Support at their dedicated support number. Provide details about your printer model and the issue for efficient assistance.

Preventative Measures
  • Regularly update your printer drivers and firmware.
  • Maintain the printer by cleaning and checking for issues periodically.
  • Ensure proper loading of paper and adequate ink or toner levels.

Conclusion

By following these steps, you should be able to resolve the issue of your Brother printer not being online or Brother printer not printing. Regular maintenance and updates can prevent such problems in the future. If you continue to experience difficulties, don’t hesitate to reach out to Brother Printer Support for professional assistance.